Property Owners

Resolving Assessment Concerns 2013-2016 Taxation Years

We are currently processing Requests for Reconsideration within 90 days of receipt.

What should I do if I don’t agree with my assessment?

Step 1 - Visit www.aboutmyproperty.ca™
Step 2 - Contact MPAC
Step 3 - Ask MPAC to Review your Assessment through a Request for Reconsideration (RfR)

There are two ways to file a RfR:
You also have the option of filing an Appeal with the Assessment Review Board (ARB)
Process for Residential, Farm and Managed Forests Properties
Process for Owners of Other Property Types
MPAC’s Role at an ARB Hearing

What should I do if I don’t agree with my assessment?

Please review your most recent Property Assessment Notice carefully to make sure the information is correct. If a factual error has been made, we will correct it. 

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Step 1

Visit www.aboutmyproperty.ca™

You can log in to AboutMyProperty™ to check all the information that MPAC has on file for yoru property and also get a detailed Property Profile Report.  If any information is out of date or incorrect, you can send updates to MPAC directly through the website.
Through AboutMyProperty™ you can also compare your assessment to similar sold and unsold properties in your area to help you determine its accuracy.  You can obtain information about your property and information on up to 24 additional properties of your choice and up to six selected by MPAC, free of charge.

For more information, click here.

You will need your most recently Property Assessment Notice to register.

Alternatively, you may send a written request to:

MPAC
P.O. Box 9808
Toronto ON M1S 5T9
Toll free fax: 1 866 297-6703

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Step 2

Contact MPAC

Call our Customer Contact Centre. We are here to help.  We want to make your experience with MPAC a positive one and are here to answer your questions.

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Step 3

Ask MPAC to Review your Assessment through a Request for Reconsideration (RfR )

If you feel your assessed value as of the legislated valuation date or property classification is not correct, we will review it free of charge. For the 2014 tax year, your deadline to file a RfR with MPAC is March 31, 2014

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There are two ways to file a RfR:

  • The preferred method is to submit a RfR form online through AboutMyProperty™ at www.aboutmyproperty.ca™. You will be able to attach documents, pictures and reports to accompany your RfR. You may also mail or fax a RfR form to MPAC.  Forms are available here or by contacting us. 
  • Write a letter requesting a reconsideration. In your letter, please include the 19-digit roll number on your Notice; your full name, address and phone number; and the reasons why you feel your assessment is not correct, including any information you have to support your claim.

 

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You also have the option of filing an Appeal with the Assessment Review Board (ARB)

The ARB is an independent tribunal of the Ontario Ministry of the Attorney General.For more information visit www.arb.gov.on.ca.

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Process for Residential, Farm and Managed Forests Properties

If your property, or a portion of it, is classified as residential, farm or managed forests, you must first file a RfR with MPAC before you are eligible to file an Appeal with the ARB. The classification of your property is indicated on your Notice.

You have 90 days after MPAC has notified you of its decision on your RfR to file an Appeal with the ARB.  The ARB has its own Appeal process. For more information, please contact the ARB at 1 866 448-2248 or 416 212-6349 or visit www.arb.gov.on.ca.

To request that your property be eligible for the farm or managed forests classes or conservation land exemption, you must file a RfR with the respective program administrator. For more information, please contact MPAC or visit www.mpac.ca.

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Process for Owners of Other Property Types

For any other property type, you can choose to either file a RfR with MPAC or file an Appeal with the ARB by the deadline included on your Notice.

MPAC’s Role at an ARB Hearing

At an ARB hearing, the onus is on MPAC to prove the accuracy of the assessed value of your property. MPAC will present comparable properties as evidence and will share that information with you prior to the hearing. You will also be asked to provide evidence to support your position. Ideally, you should select properties that are similar to yours (for example, area, lot dimensions, living area, age of structure(s) and quality of construction). Please contact MPAC if you have any questions.

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