Accessibility for Ontarians with Disabilities
The Municipal Property Assessment Corporation (MPAC) is committed to service excellence.
We strive to provide goods and services in a way that respects the dignity and independence of persons with disabilities.
MPAC's Accessibility Standards for Ontarians with Disabilities Policy outlines our commitment to meeting the needs of people with disabilities in a timely manner by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disability Act, 2005 (AODA).
Alternate format is available upon request.
Multi-Year Plan 2013 - 2017
MPAC's Multi-Year Accessibility Plan 2013-2017 outlines the steps we are taking to meet the requirements under the Integrated Accessibility Standards Regulation (IASR). The IASR includes accessibility standards for Information and Communications, Employment, and Transportation.
We value your feedback. You may contact us through:
1 866 296-MPAC (6722)
1 877 889-MPAC (6722) TTY
Monday - Friday 8: 00 a.m. to 5:00 p.m.
P.O. Box 9808
Toronto, ON M1S 5T9
1 866 297-6703
Visit our local Offices across Ontario
Personal information that is provided in respect to Accessibility services is collected pursuant to the Accessibility Standards for Ontarians with Disabilities Act, 2005, O.Reg.191/11 and O. Reg. 429/07, and will be used for the purpose of responding to Accessibility service feedback for persons with disabilities. Questions regarding this collection may be referred to the Accessibility Coordinator using the contact methods noted above.
If you are interested in more information on accessibility you may review additional information at: https://www.ontario.ca/page/accessibility-laws