COVID-19 Updates for our Partners

This page contains news on how MPAC is responding to the COVID-19 pandemic and includes shareable resources for you to use on your own platforms to share with property owners and your members.

MPAC property inspections

NOTICE:  We have resumed property inspections in communities across Ontario located in the ‘Green-Prevent’, ‘Yellow-Protect’, ‘Orange-Restrict’ and ‘Red-Control’ zones. This provides us with the opportunity to validate data that cannot be collected through other means to help ensure we can continue to achieve our commitments and service targets.

The safety of both employees and property owners is our top priority. Before beginning any inspections, employees will be required to complete mandatory personal protective equipment (PPE) training and a daily COVID-19 self-assessment, as well as strictly observe health and safety guidelines around physical distancing. 

5 phases of Covid-19, long description below

Assessment Update postponed

As part of the Ontario Government’s Budget on March 24, the Minister of Finance announced the Province’s decision to once again postpone a province-wide property assessment update due to the pandemic. 

Property assessments for the 2022 property tax year will continue to be based on January 1, 2016 current values. This means your property assessment remains the same as it was for the 2021 tax year, unless there have been changes to your property, for example:

  • A change to your property including an addition, new construction, or renovation.
  • A structure on your property was assessed for the first time
  • A change to your property’s classification
  • A property no longer qualifies as farmland, conservation land or managed forests
  • All or part of your property no longer qualifies to be tax exempt

MPAC will continue to update property information to enable the People of Ontario to access impartial property data for smart business planning and strategy development. 

We also continue to support the 444 municipalities across the province with assessing new properties, renovations, and property improvements to support the management of their assessment base. 

Shareable COVID-19 resources for staff

Our President & CAO, Nicole McNeill, is holding all-staff webinars to help MPAC staff cope with the COVID-19 pandemic, stay connected and continue to work hard to support you.

Excerpts of webinars with guest experts are currently available on our YouTube channel. If these can be helpful to you and your staff, we encourage you to share them. More resources will be shared as they become available.

Stay in touch with us

Read our monthly municipal newsletter, InTouch.

Attend our municipal webinars held at 1 p.m. on the first Thursday of each month and more frequently as needed. Missed one of our monthly webinars? They are all recorded and made available on our YouTube channel.

Follow us on our social media channels

We’re here to help

Municipal Partners

Your local Municipal and Stakeholder Relations team is always available. If you have any questions or concerns, please contact your MPAC Account Manager.

Industry Partners

If you have any questions or concerns, please email

MPAC Products and Services

If you have any questions regarding MPAC products or services, please email

Long Description of the 5 phases of Covid-19 shutdown