Contact Us
Customer Contact Centre
For customer service please contact us at:
Toll Free 1 866 296-6722
Monday to Friday – 8 a.m. to 5 p.m. EDT
Please have your 19-digit roll number available when you contact us. Your roll number can be found on your Property Assessment Notice.
Our Customer Contact Specialists are available to provide you with information pertaining to your property, and we look forward to assisting you. We are committed to supporting a culture of respect, inclusiveness, equity, and well-being for our employees and clients by ensuring a safe, professional, and respectful working environment. To foster this commitment, MPAC has zero tolerance for inappropriate behaviour. Learn more.
1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4
Head Office
1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4
Our workplaces across Ontario are open to the public. Upon arrival, please ring our doorbell and one of our team members will be happy to assist you. If we don't answer, we may be out working in the community.
To schedule an appointment or ask us a question, please contact us at 1 866 296-6722 between 8 a.m. and 5 p.m. EDT Monday to Friday.
If you have accessibility needs, please let our representatives know how we can best accommodate you.
