Contact Us
Customer Contact Centre
For customer service please contact us at:
Toll Free 1 866 296-6722
Monday to Friday – 8 a.m. to 5 p.m.
Please have your 19-digit roll number available when you contact us. Your roll number can be found on your Property Assessment Notice.
Our Customer Contact Specialists are available to provide you with information pertaining to your property, and we look forward to assisting you. We are committed to supporting a culture of respect, inclusiveness, equity, and well-being for our employees and clients by ensuring a safe, professional, and respectful working environment. To foster this commitment, MPAC has zero tolerance for inappropriate behaviour. Learn more.
1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4
Speak with a local assessor
MPAC has offices across Ontario, which are open to the public. Contact our Customer Contact Centre to schedule an appointment with an assessor who works in your community.
When you arrive, please ring the doorbell and a member of our team will be happy to assist you.
If you visit without an appointment and no one answers, our staff may be out conducting field work in the community.
Head Office
1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4
North
Kenora Assessment Office
621 Lakeview Drive, Unit #6
Kenora (Ontario) P9N 3P6
Thunder Bay Assessment Office
1001 William Street, Unit 101-A
Thunder Bay (Ontario) P7B 6M1
Sault Ste. Marie Assessment Office
550 Second Line East, Unit 3B
Sault Ste. Marie (Ontario) P6B 4K1
Timmins Assessment Office
11 Rea Street North
Timmins (Ontario) P4N 4Z5
Sudbury Assessment Office
1942 Regent Street, Unit L
Sudbury (Ontario) P3E 5V5
North Bay Assessment Office
180 Shirreff Avenue, Unit 250
North Bay (Ontario) P1B 7K9
Muskoka-Parry Sound Assessment Office
1100A Muskoka Road South Unit 2
Gravenhurst (Ontario) P1P 1K9
East
Pembroke Assessment Office
1100 Pembroke Street East
Unit 324 Pembroke (Ontario) K8A 6Y7
Ottawa Assessment Office
1410 Blair Towers Place, Suite 110
Ottawa (Ontario) K1J 9B9
Cornwall Assessment Office
705 Cotton Mill Street, Unit 112
Cornwall (Ontario) K6H 7K7
Brockville Assessment Office
108 Waltham Road, Unit A
Brockville (Ontario) K6V 5V2
Kingston Assessment Office
City Place 1
1471 John Counter Blvd., Suite 412
Kingston, (Ontario) K7M 8S8
Trenton Assessment Office
17468 Hwy-2
Trenton (Ontario) K8V 0N7
Central North East
Barrie Assessment Office
126 Wellington Street West
Barrie (Ontario) L4N 1K9
Peterborough Assessment Office
1135 Lansdowne Street West, Unit 246
Peterborough (Ontario) K9J 7M2
Durham Assessment Office
1340 Pickering Parkway, Suite 101
Pickering (Ontario) L1V 0C4
Richmond Hill Assessment Office
100 Via Renzo Drive, Suite 302
Richmond Hill (Ontario) L4S 0B8
City of Toronto
Toronto Assessment Office
5775 Yonge Street, Suite 1500
Toronto (Ontario) M2M 4J1
West
Kitchener Assessment Office
4295 King Street East, Suite 402
Kitchener (Ontario) N2P 0C6
London Assessment Office
Westmount Shopping Centre, Upper Level, Unit 252
785 Wonderland Road South
London (Ontario) N6K 1M6
Windsor-Essex Assessment Office
1695 Manning Road, Suite 202
Tecumseh (Ontario) N8N 0H5
Sarnia Assessment Office
1401 Michigan Avenue, Unit 1
Sarnia (Ontario) N7S 0B1
Owen Sound Assessment Office
945 3rd Avenue East, Suite 212
Owen Sound (Ontario) N4K 2K8
Golden Horseshoe
Mississauga Assessment Office
6925 Century Avenue, Suite 502
Mississauga (Ontario), L5N 0E3
Hamilton Assessment Office
659 Upper James Street, Suite 201
Hamilton (Ontario) L9C 5R8
If you have accessibility needs, please let our representatives know how we can best accommodate you.
