Contact Us

Notice of Temporary Disruption:

As COVID-19 continues to impact communities across Ontario, our offices remain closed to the public, except by appointment. If you require an in-person appointment, please contact our Customer Contact Centre.

Our Customer Contact Centre team will be participating in live discussions with our President and CAO. Aside from the times listed below, we continue to be available to take your calls and assist you online – please contact us.

  • September 30 - 2 to 3 p.m.

    Customer Contact Centre

    For customer service please contact us at:

    Toll Free 1 866 296-6722
    TTY 1 877 889-6722

    Monday to Friday – 8 a.m. to 5 p.m. EST

    Please have your 19-digit roll number available when you contact us. Your Roll number can be found on your Property Assessment Notice.

    Live Chat

    Chat with Live Support

    Email

    online form

    Mail

    1340 Pickering Parkway, Suite 101
    Pickering ON  L1V 0C4

    Head Office

    1340 Pickering Parkway, Suite 101
    Pickering ON  L1V 0C4

    If you have accessibility needs, please let our representatives know how we can best accommodate you.

    North

    Kenora Assessment Office

    621 Lakeview Drive Unit #6
    Kenora, ON  P9N 3P6

    Dryden Assessment Office

    40 Earl Avenue
    Dryden ON P8N 1X5

    Fort Frances Assessment Office

    281 Second Street East, Suite C
    Fort Frances ON P9A 1M7

    Thunder Bay Assessment Office

    1001 William Street
    PO Box 10578 Station P
    Thunder Bay ON P7B 6T9

    Sault Ste. Marie Assessment Office

    428 Pim Street
    Sault Ste. Marie ON P6B 2V1

    Timmins Assessment Office

    11 Rea Street North
    Timmins ON P4N 4Z5

    Sudbury Assessment Office

    1730 Regent Street, Suite 1
    Sudbury ON P3E 3Z8

    North Bay Assessment Office

    1500 Fisher Street, Suite 205
    North Bay ON P1B 2H3

    Muskoka-Parry Sound Assessment Office

    1100A Muskoka Road South Unit 2
    Gravenhurst ON P1P 1K9

    East

    Pembroke Assessment Office

    1100 Pembroke Street East,
    Unit 324
    Pembroke ON K8A 6Y7

    Ottawa Assessment Office

    1420 Blair Towers Place, Suite 800
    Ottawa, ON K1J 9L8

    Cornwall Assessment Office

    705 Cotton Mill Street, Unit 112
    Cornwall, ON K6H 7K7

    Brockville Assessment Office

    108 Waltham Road, Unit A
    PO Box 280
    Brockville ON K6V 5V5

    Kingston Assessment Office

    644 Dalton Avenue
    Kingston ON K7M 8N7

    Trenton Assessment Office

    17468 Hwy-2
    Trenton ON K8V 5P7

    Central North East

    Barrie Assessment Office

    65 Cedar Pointe Drive, Unit 800
    Barrie ON L4N 5R7

    Peterborough Assessment Office

    1477 Lansdowne Street West
    Peterborough ON K9J 7M3

    Durham Assessment Office

    1340 Pickering Parkway, Suite 101
    Pickering ON L1V 0C4

    Richmond Hill Assessment Office

    100 Via Renzo Drive, Suite 302
    Richmond Hill ON L4S 0B8

    City of Toronto

    Toronto Assessment Office

    5775 Yonge Street, Suite 1500
    Toronto ON M2M 4J1

    West

    Kitchener Assessment Office

    4271 King Street East, Suite 100
    Kitchener ON N2P 2E9

    London Assessment Office

    Westmount Shopping Centre
    Upper Level, Unit 252
    785 Wonderland Road South
    London ON N6K 1M6

    Windsor-Essex Assessment Office

    1695 Manning Road, Unit 195
    Tecumseh ON N8N 2L9

    Sarnia Assessment Office

    1401 Michigan Avenue, Unit 1
    Sarnia, ON N7S 0B1

    Owen Sound Assessment Office

    945 3rd Avenue East, Suite 212
    Owen Sound ON N4K 2K8

    Golden Horseshoe

    Mississauga Assessment Office

    6745 Century Avenue, Suite 1
    Mississauga ON L5N 8C9

    Hamilton Assessment Office

    659 Upper James Street, Suite 201
    Hamilton ON L9C 5R8