Contact Us

Notice of Temporary Disruption:

As COVID-19 continues to impact communities across Ontario, our offices remain closed to the public.

Our Customer Contact Centre team will be participating in live discussions with our President and CAO. Aside from the times listed below, we continue to be available to take your calls and assist you online – please contact us.

  • June 16 - 11 a.m. to noon

Customer Contact Centre

For customer service please contact us at:

Toll Free 1 866 296-6722
TTY 1 877 889-6722

Monday to Friday – 8 a.m. to 5 p.m. EST

Please have your 19-digit roll number available when you contact us. Your Roll number can be found on your Property Assessment Notice.

Email

online form

Mail

1340 Pickering Parkway, Suite 101
Pickering ON  L1V 0C4

Head Office

1340 Pickering Parkway, Suite 101
Pickering ON  L1V 0C4

If you have accessibility needs, please let our representatives know how we can best accommodate you.

North

Kenora Assessment Office

621 Lakeview Drive Unit #6
Kenora, ON  P9N 3P6

Dryden Assessment Office

40 Earl Avenue
Dryden ON P8N 1X5

Fort Frances Assessment Office

281 Second Street East, Suite C
Fort Frances ON P9A 1M7

Thunder Bay Assessment Office

1001 William Street
PO Box 10578 Station P
Thunder Bay ON P7B 6T9

Sault Ste. Marie Assessment Office

428 Pim Street
Sault Ste. Marie ON P6B 2V1

Timmins Assessment Office

11 Rea Street North
Timmins ON P4N 4Z5

Sudbury Assessment Office

1730 Regent Street, Suite 1
Sudbury ON P3E 3Z8

North Bay Assessment Office

1500 Fisher Street, Suite 205
North Bay ON P1B 2H3

Muskoka-Parry Sound Assessment Office

1100A Muskoka Road South Unit 2
Gravenhurst ON P1P 1K9

East

Pembroke Assessment Office

1100 Pembroke Street East,
Unit 324
Pembroke ON K8A 6Y7

Ottawa Assessment Office

1420 Blair Towers Place, Suite 800
Ottawa, ON K1J 9L8

Cornwall Assessment Office

705 Cotton Mill Street, Unit 112
Cornwall, ON K6H 7K7

Brockville Assessment Office

108 Waltham Road, Unit A
PO Box 280
Brockville ON K6V 5V5

Kingston Assessment Office

644 Dalton Avenue
Kingston ON K7M 8N7

Trenton Assessment Office

17468 Hwy-2
Trenton ON K8V 5P7

Central North East

Barrie Assessment Office

65 Cedar Pointe Drive, Unit 800
Barrie ON L4N 5R7

Peterborough Assessment Office

1477 Lansdowne Street West
Peterborough ON K9J 7M3

Durham Assessment Office

1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4

Richmond Hill Assessment Office

100 Via Renzo Drive, Suite 302
Richmond Hill ON L4S 0B8

City of Toronto

Toronto Assessment Office

5775 Yonge Street, Suite 1500
Toronto ON M2M 4J1

West

Kitchener Assessment Office

4271 King Street East, Suite 100
Kitchener ON N2P 2E9

London Assessment Office

Westmount Shopping Centre
Upper Level, Unit 252
785 Wonderland Road South
London ON N6K 1M6

Windsor-Essex Assessment Office

D195-1695 Manning Road,
Tecumseh ON N8N 0H5

Sarnia Assessment Office

1401 Michigan Avenue, Unit 1
Sarnia, ON N7S 0B1

Owen Sound Assessment Office

945 3rd Avenue East, Suite 212
Owen Sound ON N4K 2K8

Golden Horseshoe

Mississauga Assessment Office

6745 Century Avenue, Suite 1
Mississauga ON L5N 8C9

Hamilton Assessment Office

659 Upper James Street, Suite 201
Hamilton ON L9C 5R8