Contact Us
Customer Contact Centre
For customer service please contact us at:
Toll Free 1 866 296-6722
TTY 1 877 889-6722
Monday to Friday – 8 a.m. to 5 p.m. EDT
Please have your 19-digit roll number available when you contact us. Your roll number can be found on your Property Assessment Notice.
Our Customer Contact Specialists are available to provide you with information pertaining to your property, and we look forward to assisting you. MPAC will not tolerate communication that is intimidating, aggressive, or discriminatory. We are here to serve you and appreciate your cooperation.
1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4
Head Office
1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4
Our offices are open to the public by appointment only. To arrange an appointment, please contact us at 1 866 296-6722 (TTY 1 877 889-6722) between 8 a.m. and 5 p.m. EDT Monday to Friday.
If you have accessibility needs, please let our representatives know how we can best accommodate you.
