Launching MPAC’s 2021-2025 Strategic Plan

Lakeside road in fall in OntarioFrom the President & CAO

At a time when there’s no way to know what tomorrow will bring, planning five years in advance is a major challenge. When MPAC embarked on developing its 2021-2025 Strategic Plan, we faced many unknowns. Our focus was on where we want to be as an organization—while factoring in key lessons the pandemic taught us about being nimble and adaptable.

As with every organization, the last 20 months have brought many challenges for MPAC. But the pandemic also presented an opportunity to build on our 20 years of evolution and success, and reflect on our two greatest assets: a unique dataset that covers all properties in Ontario, and a skilled, dedicated workforce.

The strategic plan explores how we can make the most of these assets, for the benefit of Ontarians and the communities they live in.

In the coming years, we’ll work together on technological innovation, modernization, and more efficient services to continue our journey as Ontario’s property market experts: an organization that can provide data and insights that governments, businesses and property owners can use to make smarter decisions.

Here are a few highlights from the strategic plan:

  1. Putting our people and culture first by implementing an Equity, Diversity, Inclusion and Anti-Racism policy, and implementing new strategies for workforce and workspace planning and succession.
  2. Delivering continuous operational excellence through innovation of MPAC’s technologies and processes, and elevated data quality. This will give MPAC the tools we need to deliver on market valuation and value-added insights.
  3. Elevating the property owner and stakeholder experience by exploring new data insights, expanding value-added services and reaching out to Ontarians to help them understand MPAC and what we have to offer.
  4. Unlocking opportunities to drive value and additional revenue by exploring commercial opportunities for MPAC technologies, which will reduce MPAC’s reliance on funding from municipalities.

Launching the strategic plan is step one of our journey. I look forward to providing regular updates on how we’re executing these initiatives, and what we’re learning along the way.

For more details, see the full 2021-2025 Strategic Plan.