Please use the form below to submit your questions and comments. Help us answer your questions by providing as much information as possible. The information we must have from you is marked with an asterisk (*).
Our Customer Contact Specialists are available to provide you with information pertaining to your property, and we look forward to assisting you. MPAC will not tolerate communication that is intimidating, aggressive, or discriminatory. We are here to serve you and appreciate your cooperation.
**By providing your email address, you consent to MPAC corresponding with you via email. Such communication may contain information about your inquiry, including both property and personal information. It is important to note that email is considered a less secure form of communication than letter mail and is susceptible to being intercepted by others.
*If you don’t receive an email, please check your spam/junk folder.
The personal information that you provide is collected by MPAC under the authority of sections 10, 11, 14, 15, 16 and 16.1 of the Assessment Act. Pursuant to MPAC’s statutory obligations, your personal information will be used primarily for property valuation and assessment purposes, but will also be used for municipal and school board planning purposes, preparation of the Preliminary List of Electors which is used by municipalities and school boards to create the final Voters’ Lists used for election purposes and population reports. In addition, MPAC may use your information to obtain feedback, conduct surveys and enhance the aforementioned program delivery. If you have questions regarding this collection, please contact an MPAC Customer Service Representative at 1 866 296-6722 or by TTY at 1 877 889-6722 or by mail to MPAC, 1340 Pickering Parkway, Suite 101, Pickering ON L1V 0C4.
MPAC takes privacy very seriously and we are committed to the protection of your personal information under the Municipal Freedom of Information and Protection of Privacy Act. MPAC will only access, use and disclose your personal information with your consent or where it is permitted or required by law.
Note: The applicable law prevails to the extent there is any conflict between this information and the current law. This information is not intended to provide legal advice and should not be relied upon as such.